..how many times it happened to you in a year?
did ya ever check??
.. storming to my office a Dame ..with shrunk eye-brows and face like squeezed mango..she yelled,I looked at her and very courteously asked her the reason ..for being mad..
something went wrong with her order and she was kinda frustrated...
... I told her this can be rectified in a day and everything wud be perfect delivered at her door ..bUT she dint stop ... I had to raise my voice and tell her to leave from my work place as it wud be delivered to her address tomorrow,,later I regretted for raising my voice ..was very guilty .. even though I wasn't at fault..but my own reaction to the whole situation embarrassed me later..
rather then getting mad why not use the energy to resolve the issue.. in the heat of moment I can understand the anger escalating But what personality do you develop ?
usually its said if you suppress anger it gets into depression and anxiety ..disrupts personal relation ship ..headaches , mental problems and even skin problems helps to determine how stressed out we are!
there are very few minutes between action and reaction ..if you can control it ,it can actually solve the problem.
anger outburst can create a bigger problem then it is..
be a patient listener
try breathing exercises ..
keep your odd thoughts at bay..
listen to more hilarious stuff..